Chatbot Development
A complete chatbot solution
We are chatbot specialists and have several years of experience behind us, which we use in working to develop chatbots for our customers. With a strong insight into your needs and target group, coupled with our expertise with chatbots, we prepare all the necessary parts of your chatbot solution – including Chatbot Strategy, Conversation Design, Chatbot Development and if current Messenger Marketing. We select the various software and program a chatbot solution that matches your needs for e.g. optimization of customer service, eCommerce and marketing. We tailor the solution to your current systems so that it fits best into your internal work processes 🤓⚙️ # ChatbotNerds
An insight into Chatbot Development
Roadmap for process
and programming 📋🏗
We consider ourselves nerds in our field, in a good way and we know that you may not share our great passion for the technical part of our chatbot solution – we can otherwise reveal that it is quite fantastic! With a roadmap in hand, we take care of the technical and all the necessary programming, while we are always helpful in enabling whatever it is in your chatbot you want to be able to access.
Conversational AI
and NLP Engine 🧠💬
Conversational AI, Machine Learning, NLP (Natural Language Processing) and whatever else is needed to make your chatbot much more intelligent! It is in the work with these technological disciplines that the development of chatbots becomes quite advanced and our expertise really shines through. We would like to talk about our knowledge of AI, ML and NLP, where we have experience in developing software such as IBM Watson, Google Dialogflow and Microsoft Bot Framework (Azure Bot Service).
Automation of e.g. sales,
ordering and feedback 🛍👌🏼
Automation must be used to realize the great potential of chatbots! The fact that we can automate a lot of user processes means that your chatbot becomes completely self-propelled and thus can free up your resources for other uses. Some examples of competencies we automate are e.g. eCommerce, where we can optimize your customer service or convert the “abandoned carts” to paying customers, who will even be able to order and pay via your chatbot. We have so many options and everything is adapted to your needs, so that as much as possible works completely automatically with the degree of involvement you need.
Integrations for your
work processes 🦾
It is extremely important that there is a focus on your internal need for usability and automation between systems when developing a total chatbot solution. If you need interaction between your chatbot and e.g. customer service, ordering, website or sales tool platform, we can adapt the system to support your current work processes. For this purpose, we use software such as Zapier, Integromat or alternatively we develop a dedicated application in Node.js, which allows us to work with all types of APIs.
IT testing, operation
and implementation 👨🏻🚀🚀
During the development of your chatbot, especially the primary user journeys will be tested and must be approved by you – until all parties are completely satisfied! After the entire chatbot solution is completed, we thoroughly test it all and refine all aspects. Subsequently, we implement your chatbot on the channels you want, e.g. websites and Facebook Messenger, and together we find a flexible operation that suits your needs and budget.
Help with guides
and support 👨🏻💻☎️
Satisfied customers are the key to our future success, so we do everything to ensure that the collaboration always bears fruit, and we end up creating value with your chatbot, as you had imagined. Therefore, you will always be able to reach us on the phone and we will help you with everything you need for your chatbot solution or related promotion. All questions are welcome and we always offer help and our free advice.
Software we work with
Always a free consultation and non-binding offer
On this website we can only give a little insight into our niche, so if you still have a lot of questions, then it is completely understandable! If chatbots are new to you, it can feel overwhelming and we would love to be able to explain it all to you through dialogue – so contact us and let us make you much wiser at your own pace. Whether you are just curious about chatbots or are already up and running, we can help you in all parts of the process. Based on your needs, we provide specialized guidance and if you want to move forward, we present a draft of the further plan and provide a completely non-binding offer.
Chatbot solution starts at: